Policy Information
**Legal Disclaimer for Laundry Services** Please note that all laundry items must be separated and placed in a clearly identifiable laundry bag, as our team of washers will not read labels on individual items. Special washing instructions must be clearly specified when booking your order will apply to all items within the requested laundry bag.
**Pickup Policy** For laundry pickups, please ensure your laundry bag is placed on the front porch prior to 8 AM for morning pickups and 1 PM for afternoon pickups. Our team will take a picture of the laundry bag at the time of pickup and again at delivery to document processing and provide updates on your laundry status. Thank you for your understanding and cooperation!
Privacy Policy for Wrinkle Ranger - At Wrinkle Ranger, we prioritize your privacy and are committed to protecting your personal information. We want you to know that we are not in the market of selling data. Our site is password protected; however, the strength of your account security is dependent on the username and password you choose. All personal data is securely encrypted on our website, and we do not store transaction or payment data. Customer addresses are utilized solely for the purpose of picking up and dropping off laundry. Additionally, any inventory of laundry will be conducted upon customer request to ensure all items are accounted for. Thank you for trusting Wrinkle Ranger with your laundry.
Data Collection Policy - At Wrinkle Ranger, we prioritize transparency regarding the data we collect. We collect email addresses to keep our customers informed with updates about their orders and services. Street addresses are necessary for efficiently coordinating laundry bag pickups and drop-offs. Zip codes help us optimize our local drivers in various markets for better service. Lastly, electronic payment information is securely used for processing single transactions for each laundry order, ensuring a smooth and convenient experience for our customers.